Which statement describes Initiator's action as per the source material?

• A. Initiator creates work order, adds required information
• B. Approver user approves work orders
• C. Qualifier qualifies and dispatches
• D. Dispatcher schedules and sources parts

Answer: (A)

Initiator starts the workflow by creating the work order and entering the essential details. This step sets the record up with what’s needed to move forward—the problem description, location, customer, asset, contact information, priority, due date, and any required fields or attachments. With the work order populated, downstream roles can perform their parts: the Approver can review and approve, the Qualifier can verify and trigger further actions, and the Dispatcher can schedule work and source parts. Without the Initiator’s initial data entry, the rest of the process can’t proceed reliably because the record wouldn’t have the necessary information to act on.