Which field service model uses sensors and feedback to indicate a likely service outage?

Enhance your knowledge for the ServiceNow FSM – Paris exam. Utilize flashcards and multiple-choice questions with hints and explanations to prepare effectively. Achieve success in your test!

Multiple Choice

Which field service model uses sensors and feedback to indicate a likely service outage?

Explanation:
Predictive maintenance uses sensors and real-time feedback to forecast when equipment will fail and trigger proactive service before an outage occurs. This approach relies on condition monitoring and analytics to prevent downtime by addressing issues before they impact service. The other models don’t fit: reactive maintenance happens after a failure, planned maintenance follows a fixed schedule regardless of current condition, and projects are temporary, scope-defined efforts rather than an ongoing service model.

Predictive maintenance uses sensors and real-time feedback to forecast when equipment will fail and trigger proactive service before an outage occurs. This approach relies on condition monitoring and analytics to prevent downtime by addressing issues before they impact service. The other models don’t fit: reactive maintenance happens after a failure, planned maintenance follows a fixed schedule regardless of current condition, and projects are temporary, scope-defined efforts rather than an ongoing service model.

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