What is the status indicating the WO is awaiting review by the Qualifier?

• A. Awaiting Qualification (work order)
• B. Draft (work order)
• C. Qualified (work order)
• D. Assigned (work order)

Answer: (A)

In the Field Service Management work order lifecycle, the status you’d use to indicate the work order is waiting for the Qualifier to review it is Awaiting Qualification. This label shows that the order has been created and submitted but hasn’t yet been evaluated by the Qualifier. The Qualifier will review the details, confirm scope and requirements, and then decide whether to approve or request changes. Once the Qualifier approves, the status usually moves to Qualified, signaling it’s ready for the next steps like assignment and execution. Other statuses describe different stages: Draft means it’s still being created, Assigned means someone is already tasked with it, and Qualified means the review has been completed and approved.