What is the next status after Draft (work order) in the described lifecycle?

• A. Draft (work order)
• B. Awaiting Qualification (work order)
• C. Qualified (work order)
• D. Assigned (work order)

Answer: (B)

In this workflow, once a draft work order is created, the next step is to move into Awaiting Qualification. This state signifies that the request is ready for a review to verify it meets the necessary criteria—such as having enough detail, correct scope, required approvals, and resource information—before it can be acted on further. If the draft lacks needed information or doesn’t meet the criteria, it won’t proceed until it’s corrected or clarified; if it passes the review, it advances to the next stage, typically Qualified, where it’s confirmed as eligible to be assigned and scheduled. Assigned comes later, after qualification, when a technician or team is allocated to work on the order.