What is the final state of a Work Order automatically set when all tasks are completed?

• A. Open
• B. Closed Complete (work order)
• C. In Progress
• D. Cancelled

Answer: (B)

In Field Service Management, a work order is a container for multiple tasks. The final state is reached automatically when every associated task has been completed. That state is Closed Complete, which signals that the entire job is finished and no further work is required. This distinguishes it from states like Open or In Progress (work is still happening) and from Cancelled (the job was terminated). If any task remains open or in progress, the work order stays in a working state rather than closing.