What is the feature name for the drag-and-drop task scheduling in central dispatch?

• A. Central Dispatch drag and drop task
• B. Global Task Shuffler
• C. Route Planner
• D. Priority Grid Manager

Answer: (A)

Drag-and-drop scheduling in Central Dispatch is the feature that lets you rearrange and assign tasks by dragging them on the dispatch board. The best name for this capability is Central Dispatch drag and drop task because it directly describes the scope (Central Dispatch) and the action (drag and drop) used to schedule tasks. This makes it clear exactly what the feature does and where it applies.

Other names may sound plausible, but they aren’t the official label for this capability in ServiceNow FSM Paris. They don’t convey the same precise scope and action, so they aren’t as accurate for identifying this specific drag-and-drop scheduling function.