The travel time is calculated using the Estimated Travel Duration field in the work order task when which condition applies?

• A. Travel time estimation is disabled
• B. Google Maps API is enabled
• C. Distance exceeds a threshold
• D. No dependencies exist

Answer: (A)

In FSM, travel time for a work order task can come from two sources: automated travel duration calculated via a maps service, or a user-entered value in the Estimated Travel Duration field. The field is used only when automatic travel time estimation is turned off. When you disable automatic estimation, the system relies on the value you enter in the Estimated Travel Duration field, so you can manually specify travel time for each task. If the Google Maps API is enabled and automatic estimation is active, the duration comes from the map route data rather than the manual field. The other conditions, like a distance threshold or dependencies, don’t switch the source to the manual field.